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Ethics and the Insurance Professional Part One (Ethics20) $ 85.00

Insurance brokers are faced with a variety of ethical decisions every day, in their dealings with clients, insurance companies and other brokerage staff. This three-part video course is designed to help insurance professionals better understand the ethical conflicts they may face in their business dealings.

Part One of this series of insurance industry ethics courses deals with a discussion of what ethics is and the ethical values that are considered to be requisite traits of an ethical person.

This online video training course also discuses how in your job as an insurance broker, your personal values may be in conflict with those of the management in your brokerage.

Finally, you will be provided with approximately 30 scenarios that call for you to make a decision on how you would have acted in that situation. Your answer will then be evaluated as to whether that behaviour was ethical.

Access Duration from the Date of Purchase: 6 Month(s)

Credit Hours: 2

Credit Type: 2 RIBO - Ethics / 2 General - Technical / 1 SK Approved Ethics - General

Credit #: AIC#49094; MB 7097

Accrediting Provinces:
Ethics and the Insurance Professional Part Two (Ethics21) $ 85.00

Insurance brokers are faced with a variety of ethical decisions every day, in their dealings with clients, insurance companies and other brokerage staff. This three-part video course is designed to help insurance professionals better understand the ethical conflicts they may face in their business dealings.

Part Two of this series of insurance training ethics courses provides a review of the theory pertaining to the study of ethics as discussed in Part One.

Another 30 scenarios will call for you to make a decision on how you would have acted in that situation. Your answer will then be evaluated as to whether that behaviour was ethical.

Access Duration from the Date of Purchase: 6 Month(s)

Credit Hours: 2

Credit Type: 2 RIBO - Ethics / 2 General - Technical / 1 SK Approved Ethics - General

Credit #: AIC#49095; MB 7098

Accrediting Provinces:
Ethics and the Insurance Professional Part Three (Ethics22) $ 85.00

Insurance brokers are faced with a variety of ethical decisions every day, in their dealings with clients, insurance companies and other brokerage staff. This three-part video course is designed to help insurance professionals better understand the ethical conflicts they may face in their business dealings.

Part Three of this online video series of ethics courses presents another 30 scenarios, for you to make a decision on how you would have acted in that situation. Your answer will then be evaluated as to whether that behaviour was ethical, as in Parts 1 and 2.

Access Duration from the Date of Purchase: 6 Month(s)

Credit Hours: 2

Credit Type: 2 RIBO - Ethics / 2 General - Technical / 1 SK Approved Ethics - General

Credit #: AIC#49096; MB 7099

Accrediting Provinces:
Guidance on Fair Treatment of Customers (GA01COILSCTXT0420) $ 110.00

Lesson 1 of The New Guidance on Fair Treatment of Customers addresses the creation of the Guidance document, its purpose and scope, as well as an explanation of the document’s impact on five key areas of the industry’s activity. Lesson 2 of the course deals with the Customer Outcomes the industry hopes to achieve, as well as the specific attitudes and practices on the part of industry representatives which will accomplish these goals. There are twelve distinct outcomes articulated and for each of these outcomes there are behaviors which can be observed and monitored.

Successful participants of the course will:

  • Understand the purpose and scope of the Guidance document
  • Be able to explain the way the conduct of insurance business is supervised
  • Know the importance of acting in compliance with the laws, regulations and guidelines to which representatives are subject
  • Understand the importance of protecting the privacy of Customer information
  • Possess the vocabulary, the understanding and the knowledge-base for explaining and discussing the issues around the Guidance document on the Conduct of Insurance Business and Fair Treatment of Customers.

Access Duration from the Date of Purchase: 6 Month(s)

Credit Hours: 2

Credit Type: 1 RIBO - Management / 2 General/Adjuster - Technical / 1 RIBO - Ethics

Credit #: MB34143

Accrediting Provinces:
Making The Right Ethical Decisions (GA02COILSCTXT1019) $ 85.00

Ethics is all about doing the right thing in a particular situation. As insurance brokers, our clients, insurers, and the public (and a lot of other people and organizations) would expect us to do nothing less.

In this course, we will look at the following topics as they relate to "Ethics and the Insurance Professional", specifically:

  • Defining "Ethics"
  • Establishing Ethical Standards - Sources of Influence
  • Basic Ethical Values and What They Really Mean
  • The Insurance Broker's Dilemma
  • What a Formal Ethics Program Will Do For Your Brokerage

Access Duration from the Date of Purchase: 6 Month(s)

Credit Hours: 1

Credit Type: General/Adjuster - Technical / RIBO - Ethics

Credit #: AIC 44199; MB 27045

Accrediting Provinces: