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Telephone:
1-800-404-2211
Fax :
1-250-897-0240
E-Learning Provided By
ILS Learning Corporation

ONLINE VIDEO Courses

Introduction to Selling Skills for Service People

This 7 module online course is designed to be a first step into the world of selling financial services. This interactive online training resource covers the important steps of the buying/selling process with video facilitation, breakout exercises and quizzes to assess learning.

Who is this course for?

  • New sales people.
  • Employees that will eventually attend Fusion Performance Group’s 2-Day Selling Skills for Service People but need to get up to speed in their selling skills immediately.
  • Experienced sales people that need a re-energizer for their selling skills.

Course Outline

1. Sales vs. Service
Length of time: 11:15

You can expect after taking this module:

  • to have a clear understanding that practicing good selling skills is the equivalent of providing good service
  • to know that if you are not practicing these selling skills you are likely providing bad service to your clients
  • to understand that the qualities we are trying to develop in good sales people are the same as what we would expect in good service people
  • to know 2 rules to focus on in selling that will ensure you are not perceived as being pushy when you sell

Starting Sales Conversations for Tellers

View this presentation anytime and from anywhere on your laptop or computer!

This exciting 20-minute online video is the same, dynamic presentation as the “Starting Sales Conversations for Tellers” DVD, but converted online for your convenience. The online video outlines the challenges associated with selling on the teller line and describes three simple steps a teller can take to get the customer to agree that they want to hear about the product they are thinking of selling. To reinforce the points there are a series of dramatizations that clearly show the techniques being used.

Also includes an online 20 page workbook that is loaded with exercises to reinforce the skills taught in the online video as well an interactive quiz to measure retention of the material.

Purchase an individual subscription or take advantage of our cost-effective group subscription.

Our group subscription offers 1-year unlimited access to the presentation so everyone in your office has an opportunity to view this online for as low as $99 per person! Call us now to find out how you can sign up!

 

Capitalizing On Investment Opportunities For Lenders

View this presentation anytime and from anywhere on your laptop or computer!

This 20-minute online video is the same, dynamic presentation as the “Capitalizing on Investment Opportunities for Lenders” DVD, but converted online for your convenience.

The online video outlines the challenges with selling in a loan interview and describes four simple steps a lender can use to win more investment business from their competitors. To reinforce the points there are a series of dramatizations that clearly show the techniques being used.

Also includes an online 20 page workbook that is loaded with exercises to reinforce the skills taught in the online video as well a quiz to measure retention of the material.

Purchase an individual subscription or take advantage of our cost-effective group subscription.

Our group subscription offers 1-year unlimited access to the presentation so everyone in your office has an opportunity to view this online for as low as $99 per person! Call us now to find out how you can sign up!

1-800-404-2211 or (250) 897-0046.

 

Full Course List

Introduction to Selling Skills for Service People

This subscription allows an individual to have access to the online video presentation for 1 month.

Click here to view online video demonstration

 

Starting Sales Conversations for Tellers

This subscription allows an individual to have access to the online video presentation for 1 month.

Click here to view online video demonstration

 

Capitalizing On Investment Opportunities For Lenders

This subscription allows an individual to have access to the online video presentation for 1 month.

Click here to view online video demonstration

 

GROUP SUBSCRIPTION
$99 per user

Your 1 year subscription allows unlimited access to the presentation for all employees in a single branch or office. (25 user minimum)

If Interested in a group subscription please contact ILS at 1-800-404-2211 for more information.