Alberta Standard Automobile Policy S. P. F. No. 1 - Application And Introduction To Automobile Polic (AC30) 75.00
Description: This is the first of four insurance courses designed to give an in-depth understanding of the Alberta Standard Automobile Policy. The courses deal primarily with private passenger vehicles and incorporate the automobile reform changes of 2004. This course covers: 1. Automobile Insurance Requirements And The Alberta Insurance Act 2. The Standard Application Form 3. Rating And Underwriting Considerations 4. How The Policy Is Organized 5. General Provisions, Definitions And Exclusions 6. Statutory Conditions Although each course in the series can stand alone, students will benefit from taking the courses in order. This course is designed to provide a foundation for the second course, Liability; the third course, Accident Benefits; and the fourth course, Loss of or Damage to the Insured Automobile.
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: General - Adjuster
Credit #: AIC# 10705; MB5745
Accrediting Provinces:
Alberta Standard Automobile Policy S. P. F. No. 1 Section A - Third Party Liability (AC31) 75.00
Description: This is the second of four insurance courses designed to give an in-depth understanding of the Alberta Standard Automobile Policy. The courses deal primarily with private passenger vehicles and incorporate the automobile reform changes of 2004. This course covers: 1. Concepts Of Liability Insurance 2. Minimum Limits 3. Section A- Bodily Injury To Or Death Of Any Person And Damage To Property 4. Statutory Conditions For Liability Claims 5. Proof Of Financial Responsibility 6. S.E.F. No. 44 Family Protection Endorsement Although each course in the series can stand alone, students will benefit from taking the courses in order. This course is designed to build on the basic concepts and policy provisions covered in the first course, Application and Introduction to Automobile Policies. It provides a foundation for the third course, Accident Benefits; and the fourth course, Loss of or Damage to the Insured Automobile.
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: General - Adjuster
Credit #: AIC# 10706; MB5746
Accrediting Provinces:
Alberta Standard Automobile Policy S. P. F. No. 1, Section B - Accident Benefits (AC32) 75.00
Description: This is the third of four insurance courses designed to give an in-depth understanding of the Alberta Standard Automobile Policy. The courses deal primarily with private passenger vehicles and incorporate the automobile reform changes of 2004. This course covers: 1. Introduction And Medical Payments 2. Death, Grief Counseling, And Funeral Benefits 3. Total Disability 4. Benefits In No Fault Jurisdictions Outside Alberta 5. Uninsured And Unidentified Motorists 6. Definitions 7. Exclusions And Claims Process Although each course in the series can stand alone, students will benefit from taking the courses in order. This course is designed to build on the basic concepts and policy provisions covered in the first course, Application and Introduction to Automobile Policies and the coverages outlined in the second course, Liability. It provides a foundation for the fourth course, Loss of or Damage to the Insured Automobile.
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: General - Adjuster
Credit #: AIC# 10707; MB5747
Accrediting Provinces:
Alberta Standard Automobile Policy S. P. F. No. 1, Section C - Damage To The Insured Automobile (AC33) 75.00
Description: This is the last of four insurance courses designed to give an in-depth understanding of the Alberta Standard Automobile Policy. The courses deal primarily with private passenger vehicles and incorporate the automobile reform changes of 2004. This course covers 1. General Concepts Of Physical Damage Insurance 2. Physical Damage Coverage Options 3. Exclusions 4. Additional Agreements 5. Loss Of Use By Theft 6. Statutory Conditions Relating To Vehicle Damage Claims 7. Common Endorsements For Physical Damage Coverage Although each course in the series can stand alone, students will benefit from taking the courses in order. This course is designed to build on the basic concepts and policy provisions covered in the first course, Application and Introduction to Automobile Policies and on the coverages outlined in the second course, Liability, and the third course, Accident Benefits.
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: General - Adjuster
Credit #: AIC# 10708; MB5748
Accrediting Provinces:
All Risks Coverage Homeowners Forms (Standard Wording) (PL37) 75.00
Description: This course analyzes the characteristics common to most 'All Risks' Homeowners policies. Based on Standard Industry Wordings, we look at coverages, how coverage is determined, and 26 common exclusions.
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Technical
Credit #: AIC18207;MB12323
Accrediting Provinces:
An Analysis of All Risks Coverages in a Homeowners Form (PL02) 75.00
Description: A continuation of the Homeowners Forms series based on Wawanesa Homeowners Form Wordings. This one of three courses in the series. AIC #193
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC #193; MB6368
Accrediting Provinces:
Annual General Subscription (365IATCG) 149.95
Description: Annual General Subscription
Total Number of Courses: 205
Total Number of Credit Hours: 444
Price per Credit Hour in this package: $0.34
Are You Ready for the Big One? - Earthquake Insurance (PL35) 75.00
Description: Most scientists agree that for many Canadians, it's not a question of if but when the next big earthquake will hit. Canada is not immune to earthquakes: much of British Columbia is sitting on active seismic zones and parts of Quebec face equally devastating earthquakes. Having said that, earthquake activity can and has occurred in all parts of Canada. As such, it's time for insurance professionals and the public to know more about their exposure to earthquake losses. In this course, we will look earthquake insurance under the following topic headings, specifically: 1. Earthquake Specifics 2. Earthquakes and Insurance in Canada 3. Risk Management Techniques
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Technical
Credit #: AIC18205;MB12321
Accrediting Provinces:
Automobile Theft in Canada (AC34) 75.00
Description: This course focuses on the growing problem of automobile theft in Canada and the risk management strategies that our clients can use to reduce the potential for a theft loss. Topic headings include: 1. Vehicle Theft in Canada 2. An Across Canada Review 3. The Logistics of Auto Theft 4. Strategies That Will Help You to Protect your Vehicle from Thieves
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: General/Adjuster - Technical
Credit #: AIC18185;MB12305
Accrediting Provinces:
Automobile Theft Investigations - Part 1 (AJ01) 100.00
Description:

Part 1 of this two-part series looks at the impact of auto theft and gives a general overview of the automobile theft investigation process.

AIC# 5800
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Adjusters - Technical
Credit #: AIC# 5800; MB5749
Accrediting Provinces:
Automobile Theft Investigations - Part 2 (AJ02) 100.00
Description:

The focus of 'Auto Theft I - Investigation & Fraud Indicators' was basic investigation and insurance fraud associated with this type of claim. Auto Theft II - Organized Crime takes a look at the most significant factor affecting trends and costs in the past decade the role of organized crime. In the past several years there has been a major shift in the trends associated to auto theft. The most notable trend is the dramatic increase in occurrences throughout North America, which is consistent with the worldwide trends for this type of occurrence. What is the catalyst for this dramatic change? The answer is simply: organized crime.

AIC# 5805
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Adjusters - Technical
Credit #: AIC# 5805; MB5750
Accrediting Provinces:
Basic Fire Investigations - Part 1 (AJ07) 100.00
Description:

Within the insurance claims industry the range of fire investigations go from telephone handling of straightforward claims to the complex arson losses that involve a team of experts in the field. Basic Property Fire is designed for those adjusters that handle routine to mid-range losses. These adjusters are neither fraud or fire specialists. Due to the fact that they are not specialists, it is important to match their skills and experience to the claim assignment. The perils of a mismatch are excessive payments, missed mitigation opportunities and service issues.

AIC# 7001
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: Adjusters - Technical
Credit #: AIC# 7001; MB6234
Accrediting Provinces:
Basic Interviewing Techniques (AJ08) 100.00
Description:

The adjuster's obligation is to properly and fairly settle claims; their judgment, based on available information, is often the final word. Like any other business, both good and bad decisions that affect others are made every day. A logical conclusion is that those adjusters that possess the knowledge and skills to obtain the right amount of relevant information pertaining to the claim have a distinct career advantage over those that do not perform to the same standard.

AIC# 7444
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Adjusters - Professional
Credit #: AIC# 7444; MB6235
Accrediting Provinces:
BC Autoplan - How to Develop a Service Attitude and Orientation (PM10) 75.00
Description:

2 Professional CE Credits Of particular interest to BC brokers and others in Government insurance provinces. This course is not accredited by RIBO (Ontario).

AIC# 623
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General - Adjuster/Professional
Credit #: AIC# 623; MB6398
Accrediting Provinces:
ChAD Subscription (IATCCHAD) 175.00
Description: Quebec Chad PDU Courses Annual Subscription
Total Number of Courses: 76
Total Number of Credit Hours: 157
Price per Credit Hour in this package: $1.11
Claim Reserves (AJ09) 100.00
Description:

Claim departments play a significant and often under estimated role in the financial management of an insurance company. The obvious conclusion to both insiders and outsiders is that vast sums of money are required to settle claims. There is a much bigger picture that is neither well understood nor effectively practiced. That is the impact that reserves, emanating from the claims department, have on the entire company. To many adjusters the reserves placed on unpaid files are a matter of routine. The focus is limited to file handling. Similarly, not all members of claims management are aware of how these reserves fit into the bigger corporate picture.

AIC# 20354
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 20354; MB6236
Accrediting Provinces:
Clauses and Conditions Including Co-Insurance and Permission in a Blanket All Property Policy (CL10) 75.00
Description:

This course is the second (and last) in this series of courses dealing with SGI CANADA's Blanket All Property (Broad Form) policy.

In this course, we will review various clauses and/or conditions contained in this form.

AIC# 201
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 201; MB6287
Accrediting Provinces:
Commercial Liability Including Extensions and Conditions (CL12) 75.00
Description:

Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

This course focuses on Section II - Liability Coverages, Additional Clauses provided for the above businesses.

AIC# 210
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 210; MB6289
Accrediting Provinces:
Commercial Policy - Some Common Additional Coverages and Coverage Extensions (CL55) 75.00
Description:

This is the fourth in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

This course focuses on Additional Coverages and Coverage Extensions provided for the above businesses.


Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Technical
Credit #: AIC18195;MB12311
Accrediting Provinces:
Condominium Unit Owners Insurance (PL34) 75.00
Description: This course focuses on the property insurance needs of individual condominium unit owners. Topics discussed include: 1. A Legal Perspective -Legal Structure -Property Insurance Obligations 2. Condominium Unit Owners Package - Comprehensive Form: - Policy Analysis Section I - Property Coverages -Definitions -Coverage C - Personal Property -Coverage D - Loss of Use of Your Unit -Unit Protection -Unit Improvements and Betterments -Loss Assessment -Unit Additional Protection
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: General/Adjuster - Technical
Credit #: AIC18204;MB12320
Accrediting Provinces:
Contract Bonds (CL34) 75.00
Description:

In this course we will focus on the following topic areas:

  • Introduction
  • Types of Contract Bonds
  • Qualifying for Contract Bonds.

AIC# 5498
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 5498; MB6308
Accrediting Provinces:
Contractual Exclusion of Liability as a Defence to Negligence Claims The Effect of Waivers and Relea (CL01) 75.00
Description:

Most commercial insurance producers will, at one time or another, have dealt with prospects such as gyms and exercise clubs, ski hills, gun clubs, special events organizers, etc. who have attempted to avoid liability for bodily injury to participants by having them sign a 'waiver' or 'release of liability.' The key question we have to wrestle with as insurance brokers is 'How do the courts view these documents?' Or, said another way, ''How successful are these contractual exclusions of liability when used as a defence to negligence claims?' This course attempts to answer that question.

AIC# 2624
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 2624; MB6278
Accrediting Provinces:
Coverage E - Business Liability and Coverage F - Medical Expenses (CL04) 75.00
Description:

This is the seventh in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

This course focuses on Section II - Liability Coverages provided for the above businesses.

AIC# 208
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 208; MB6281
Accrediting Provinces:
Coverages And Exclusions In A Blanket All Property Broad Form Policy (CL21) 75.00
Description:

Two courses have been developed for SGI CANADA's Blanket All Property (Broad Form). This course reviews coverages and exclusions, while the second course reviews other clauses found in this form.

AIC# 200
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 200; MB6295
Accrediting Provinces:
Developing Your Questioning & Listening Skills (PM56) 75.00
Description:

In our business, we need to ask a lot of questions to uncover our customer's needs. In the view of most successful salespeople, 'Questions are the answer'.

But questioning is only half of the answer. We also need to listen to the answers.

Before we can offer solutions to a customer's needs, we need to discover those needs.

We need to question the customer. We need to listen to their answers. We may need to ask additional questions to clarify information. We need to do all of these things to uncover our customer's needs before attempting to present our solutions.

This seminar will explore the areas of 'questioning' and 'listening'. Hopefully, this will enable you to use these two tools more effectively. The better you are at using these skills, the more effective you will be in uncovering your customers' needs and providing solutions to those needs.


Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Personal Skills
Credit #: AIC18223;MB12344
Accrediting Provinces:
Directors and Officers Liability - For Non-Profit Corporations (CL24) 75.00
Description:

This is a continuing education course dealing with Director's and Officer's Liability for Non-Profit corporations.

In this course we will focus on the following topic areas:

  • Types Of Non-profit Organizations
  • Common Law Duties Of Directors Of Non-profit Organizations
  • Statutory Duties Of Directors Of Non-profit Organizations
  • Incorporated Non-profit Organizations
  • Condominium Or Strata Board Of Directors
  • Directors And Officers Liability Insurance

AIC# 8068
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 8068; MB6298
Accrediting Provinces:
Directors and Officers Liability for Profit Corporations (CL23) 75.00
Description:

This is a continuing education course dealing with Director's and Officer's Liability.

In this course we will focus on the following topic areas:

  • Introduction To Directors' And Officers' Duties
  • Responsiblities Of Directors And Officers
  • Employment Law Responsibilities Of Directors And Officers
  • Managing Exposures Of Directors And Officers

AIC# 5499
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 5499; MB6297
Accrediting Provinces:
Enhancement Endorsement (Optional Coverage: Section 1 - Property Coverages) (CL35) 75.00
Description:

This is the 10th in a series of courses dealing exclusively with the Business Insurance Policy (BIP) underwritten by Wawanesa Insurance.

Wawanesa's BIP policy provides property, loss of income, crime and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments and funeral homes in a single package.

The BIP Enhancement Endorsement was introduced in late 2000 and is available to business owners as an Optional Coverage under Section I - Property Coverages

AIC# 211
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 211; MB6309
Accrediting Provinces:
Exclusions - Coverage E - Business Liability and Coverage F- Medical Expenses (CL03) 75.00
Description:

This is the eighth in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartment buildings, and funeral homes in a single package.

This course focuses on Exclusions for Coverage E - Business Liability and Coverage F - Medical Expenses provided for the above businesses.

AIC# 209
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 209; MB6280
Accrediting Provinces:
Experts and Evidence (AJ10) 100.00
Description:

Imagine trying to conduct a complex insurance investigation without the use of an expert? Consider the value of independent medical examinations on bodily injury claims, origin and cause investigations on fire claims and the introduction of forensic accountants on business interruption claims. This is a small sampling of how dependent the industry is on the opinions offered by these professionals. Experts have become a necessary and integral part of the insurance claims community. Once retained, their opinions can be the deciding factor between a large settlement and a successful mitigation or denial of the claim.

AIC# 8161
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 8161; MB6237
Accrediting Provinces:
Garage And Auto Dealers Insurance Part 3 (CL36) 75.00
Description:

This is the third and final course in the series of continuing education courses dealing with SGI CANADA's Garage and Auto Dealers Insurance Rider 'G'1.

This third course will focus on Division III - Damage to Owned Automobiles. Topics to be discussed include:

  • Insuring Agreement
    • Subdivision A - Collision or Upset
    • Subdivision B - Comprehensive
    • Subdivision C - Specified Perils

  • Limitation and Deductible Clause

  • Exclusions

  • Additional Agreement of Insurer

  • Agreement of Insured

  • Co-Insurance Clause

AIC# 3424
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Gen/Adj - Technical
Credit #: AIC# 3424; MB6310
Accrediting Provinces:
Homeowners Insurance - What you Need to Know About Fraudulent Claims (PL38) 75.00
Description: Insurance fraud costs canadians over one billion dollars each year. Between inflating legitimate claims, fabricating entire claims or purposely creating circumstances in which property and goods are stolen or destroyed, Canadian fraudsters have tried it all. And many have gotten away with it, driving up insurance costs while they're at it. In this course, we will look the issue of fraud under the following topic headings, specifically: 1. The Fraud Issue 2. The Players And Why They Do It 3. Red Flags: Recognizing Potentially Fraudulent Claims 4. What The Insurance Industry Can Do
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Technical
Credit #: AIC18208;MB12324
Accrediting Provinces:
Homeowners Liability Insurance Legal Standards and Precedents (PL14) 75.00
Description: A basic knowledge of the law will enable insurance brokers to identify many of their clients' liability exposures and recommend proper insurance protection. Brokers must be cautioned against providing legal advice or practicing law, however. Clients who have specific questions about the law should be referred to qualified legal practitioners. In this course, we will look at: * the standard of conduct expected by the law in respect of various activities we, as private citizens, may find ourselves in from time to time; * how Canadian courts have ruled in cases where plaintiffs have alleged that this standard has been breached; and * the scope of the liability insurance provided by homeowners' insurance policies. Actual topic areas include: 1. Introduction to the Law and Liability Insurance 2. Homeowners' Policies: Coverage E - Legal Liability 1. Personal Liability 2. Premises Liability 3. Tenants' Legal Liability 4. Employers' Liability AIC# 8557
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: Gen/Adj - Technical
Credit #: AIC# 8557; MB6379
Accrediting Provinces:
How to Analyze Effectiveness of Your Customer Service Program (PM60) 75.00
Description:

The service experts all agree that every time a customer leaves our premises, they will form an opinion of how well they have been served. If we do a good job in meeting their service expectations, they will be satisfied, tell others, and come back. If we don't do a good job, they won't be back and worse still, they will tell others about we've failed them.

The message provided in this workshop is simply this: Develop a formal customer service program before your competitors do - it will help you to grow and prosper!


Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Professional/Management
Credit #: AIC18398;MB12594
Accrediting Provinces:
Identity Theft Insurance (AJ06) 100.00
Description:

'Identity theft' and 'identity fraud'; these are terms used to describe all types of crime in which someone wrongfully obtains and uses another person's data in some way that involves fraud or deception.

For adjusters, properly handled investigations and early expertise into this emerging market can prove to be beneficial. First hand experience of these losses can add to the adjusters asset value to his or her employer. Interviewing victims of identity theft offer insight into the vulnerabilities that are exploited by criminals. Armed with this information claims people are in the best position to offer suggestions to the insurer on recommended policy wordings and prevention tips that the company can offer its client base.

AIC# 9169
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: Adjusters - Technical
Credit #: AIC# 9169; MB5754
Accrediting Provinces:
Insurance for Marine Pleasurecraft (PL43) 75.00
Description: This course is intended to give an understanding of marine insurance. We will look at everything the average broker needs to know: * the types of boats that are to be insured; * the type of coverage that is available to boat owners; * the trading limits that define the area where the boat can be used; etc. As well, we will review how to get the underwriting information required to write the policy.
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Technical
Credit #: AIC18213;MB12330
Accrediting Provinces:
Liability of Owners for their Pets: Legal Precedents (PL22) 75.00
Description: An alarming number of Canadians are injured every day by pets belonging to others. While it seems that dogs, particularly pit bulls and Rottweilers, get most of the attention, there have been some substantial liability claims arising out of the ownership of farm animals, including exotic pets. In this course, we will look at pet owners' liability under the following topic headings, specifically: 1. Determination of Liability - Basic Principles * The Law Respecting Civil Action against Animal Owners * Tort of Negligence: A Common Basis of Legal Action against Animal Owners 2. Liability for Domestic Pets (Dogs and Cats) * Dog Bites and Attacks * Dangerous Dogs * Cats 3. Liability for Farm Animals * Horses * Cattle (Cows, Bulls, etc) * The Statistics 4. Liability for Exotic Pets 5. Animal Laws and Bylaws * Dangerous Dogs * Other Animals 6. Animal Ownership: How to Minimize the Risk * Domestic Pets * Farm Animals * Exotic Pets AIC #9170
Access Duration: 12 Month(s)
Credit Hours: 3
Credit Type: Gen/Adj - Technical
Credit #: AIC #9170; MB6385
Accrediting Provinces:
Making Property Fire Smart (PL36) 75.00
Description: Did you ever wonder why one or two properties remained standing after a forest fire when all the others around them were totally destroyed? There is compelling evidence that property owners can improve the odds against losing their property to a forest fire through proper planning and risk management practices. In this ILS course, we look at Fire Behaviour, Characteristics of Fire Smart Property, and the things that governments and people can do to minimize the potential for loss to property. Included is a discussion of the February, 2004 recommendations of the Filmon Commission as prepared for the government of BC.
Access Duration: 12 Month(s)
Credit Hours: 2
Credit Type: General/Adjuster - Technical
Credit #: AIC18206;MB12322
Accrediting Provinces:
Managing the Errors and Omissions Exposures - Part 1 (PM49) 75.00
Description:

Course Objectives

  • Create or reinforce an awareness of the E & O Exposure
  • Explain the legal basis of E & O Claims
  • Identify causes of E & O Claims.

    Methods that have proven effective in preventing or controlling E & O Claims are discussed in Part 2 - Claim Prevention and Loss Control.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical/Management
    Credit #: AIC18216;MB12335
    Accrediting Provinces:
  • Managing the Errors and Omissions Exposures - Part 2 (PM59) 75.00
    Description:

    In Part 1 of this course, we examined the legal basis on which E & O claims may be brought against an insurance broker. We also discussed three major causes of E & O claims.

    In this Part, we will discuss various methods available to brokers to avoid E & O claims, or at least to minimize their impact.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Management/Technical
    Credit #: AIC18226;MB12357
    Accrediting Provinces:
    Mutual Fire BC - Dairy Farm Package - Part 1 (FC10) 75.00
    Description:

    The purpose of the courses in this series is to analyze and discuss the Section 2 - Farm Property Coverages provided by The Mutual Fire Insurance Company of British Columbia's Dairy Farm Package.

    In this first course, we will look at the following topic areas, specifically:

    • Dairy Farm Package - Features
    • General Underwriting Information Requirements
    • Coverage FEC (Fire and Extended Coverage)
    • Coverage FX - Farm Buildings - Broad Form
    • Coverage G - Loss of Farm Income - (No Co-Insurance Form).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Dairy Farm Package - Part 2 (FC11) 75.00
    Description:

    In this second course, we will look at the following Section 2 - Farm Property Coverages, specifically:

    • Coverage P - Farm Produce Named Perils Form
    • Coverage E - Farm Machinery & Equipment - Broad External Perils Form
    • Loss of Use - Farm Machinery Coverage
    • Coverage F - Livestock Named Perils Form
    • Semen and Semen Tank Coverage - Named Perils.


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Dairy Farm Package - Part 3 (FC12) 75.00
    Description:

    In this third course, we will look at the following Section 2 - Farm Property Coverages provided by the policy, specifically:

    • Additional Coverages of Section 2
    • Special Conditions of Section 2
    • Debris Removal Coverage
    • General Loss or Damage Not Insured of Section 2
    • Basis of Claim Payment of Section 2
    • Replacement Cost - Farm Buildings (80% Co-Insurance) Form
    • Coverage Z (Rebuilding Clause - Deferred Payment).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - General Farm Package - Part 1 (FC13) 75.00
    Description:

    This is the first of three insurance courses designed to deal with the General Farm Package. The focus of these courses is limited to Section 2 - Farm Property Coverages of the farm policy developed by The Mutual Fire Insurance Company of British Columbia.

    In this first course, we will look at the following topic areas, specifically:

    • General Underwriting Information Requirements
    • Coverage FEC (Fire and Extended Coverage)
    • Coverage FX - Farm Buildings - Broad Form.


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - General Farm Package - Part 2 (FC14) 75.00
    Description:

    This is the second of three insurance courses designed to deal with the General Farm Package. The focus of these courses is limited to Section 2 - Farm Property Coverages of the farm policy developed by The Mutual Fire Insurance Company of British Columbia.

    In this second course, we will look at the following Section 2 - Farm Property Coverages, specifically:

    • Coverage P - Farm Produce Named Perils Form
    • Coverage E - Farm Machinery & Equipment - Broad External Perils Form
    • Loss of Use - Farm Machinery Coverage
    • Coverage F - Livestock Named Perils Form
    • Semen and Semen Tank Coverage - Named Perils.


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - General Farm Package - Part 3 (FC15) 75.00
    Description:

    In this third course, we will look at the following Section 2 - Farm Property Coverages provided by the policy, specifically:

    • Additional Coverages of Section 2
    • Special Conditions of Section 2
    • Debris Removal Coverage
    • General Loss or Damage Not Insured of Section 2
    • Basis of Claim Payment of Section 2
    • Replacement Cost - Farm Buildings (80% Co-Insurance) Form
    • Coverage Z (Rebuilding Clause - Deferred Payment).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Hobby Farm Package - Part 1 (FC16) 75.00
    Description:

    The purpose of this courses in this series is to analyze and discuss the Section 2 - Farm Property Coverages provided by The Mutual Fire Insurance Company of British Columbia's farm policy for hobby farms. As some of the coverages contained in this policy are not applicable to hobby farms, they will not be discussed in this course. We will tell you what those coverages are when we get to the appropriate place in the policy.

    In this first course, we will look at the following topic areas, specifically:

    • General Underwriting Information Requirements
    • Coverage FEC (Fire and Extended Coverage)
    • Coverage FX - Farm Buildings - Broad Form


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Hobby Farm Package - Part 2 (FC17) 75.00
    Description:

    In this second course, we will look at the following Section 2 - Farm Property Coverages, specifically:

    • Coverage P - Farm Produce Named Perils Form
    • Coverage E - Farm Machinery & Equipment - Broad External Perils Form
    • Loss of Use - Farm Machinery Coverage
    • Coverage -Livestock Named Perils Form.


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Hobby Farm Package - Part 3 (FC18) 75.00
    Description:

    The purpose of this courses in this series is to analyze and discuss the Section 2 - Farm Property Coverages provided by The Mutual Fire Insurance Company of British Columbia's Hobby Farm Package. As some of the coverages contained in this policy are not applicable to hobby farms, they will not be discussed in this course.

    In this third course, we will look at the following Section 2 - Farm Property Coverages provided by the policy, specifically:

    • Additional Coverages of Section 2
    • Special Conditions of Section 2
    • Debris Removal Coverage
    • General Loss or Damage Not Insured of Section 2
    • Basis of Claim Payment of Section 2
    • Replacement Cost - Farm Buildings (80% Co-Insurance) Form
    • Coverage Z (Rebuilding Clause - Deferred Payment).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Poultry Farm Package - Part 1 (FC19) 75.00
    Description:

    The purpose of the courses in this series is to analyze and discuss the Section 2 - Farm Property Coverages provided by The Mutual Fire Insurance Company of British Columbia's Poultry Farm Package.

    In this first course, we will look at the following topic areas, specifically:

    • Poultry Farm Package - Features

    • General Underwriting Information Requirements
    • Coverage FEC (Fire and Extended Coverage)
    • Coverage FX - Farm Buildings - Broad Form
    • Coverage G - Loss of Farm Income - (No Co-Insurance Form).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Poultry Farm Package - Part 2 (FC20) 75.00
    Description:

    In this second course, we will look at the following Section 2 - Farm Property Coverages, specifically:

    • Coverage P - Farm Produce Named Perils Form

    • Coverage E - Farm Machinery & Equipment - Broad External Perils Form
    • Loss of Use - Farm Machinery Coverage
    • Coverage F - Livestock Named Perils Form
    • Semen and Semen Tank Coverage - Named Perils.


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Poultry Farm Package - Part 3 (FC21) 75.00
    Description:

    In this third course, we will look at the following Section 2 - Farm Property Coverages provided by the policy, specifically:

    • Additional Coverages of Section 2

    • Special Conditions of Section 2
    • Debris Removal Coverage
    • General Loss or Damage Not Insured of Section 2
    • Basis of Claim Payment of Section 2
    • Replacement Cost - Farm Buildings (80% Co-Insurance) Form
    • Coverage Z (Rebuilding Clause - Deferred Payment).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Ranch Package - Part 1 (FC22) 75.00
    Description:

    The purpose of the courses in this series is to analyze and discuss the Section 2 - Farm Property Coverages provided by The Mutual Fire Insurance Company of British Columbia's Ranch Package. As some of the coverages contained in this policy are not applicable to ranches, they will not be discussed in this course.

    In this first course, we will look at the following topic areas, specifically:

    • Ranch Package - Features
    • General Underwriting Information Requirements
    • Coverage FEC (Fire and Extended Coverage)
    • Coverage FX - Farm Buildings - Broad Form


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Ranch Package - Part 2 (FC23) 75.00
    Description:

    In this second course, we will look at the following Section 2 - Farm Property Coverages, specifically:

    • Coverage P - Farm Produce Named Perils Form
    • Coverage E - Farm Machinery & Equipment - Broad External Perils Form
    • Loss of Use - Farm Machinery Coverage
    • Coverage F - Livestock Named Perils Form
    • Semen and Semen Tank Coverage - Named Perils.


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Mutual Fire BC - Ranch Package - Part 3 (FC24) 75.00
    Description:

    In this third course, we will look at the following Section 2 - Farm Property Coverages provided by the policy, specifically:

    • Additional Coverages of Section 2
    • Special Conditions of Section 2
    • Debris Removal Coverage
    • General Loss or Damage Not Insured of Section 2
    • Basis of Claim Payment of Section 2
    • Replacement Cost - Farm Buildings (80% Co-Insurance) Form
    • Coverage Z (Rebuilding Clause - Deferred Payment).


    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Occupiers Liability An Analysis of the Legal Rights, Duties and Responsibilities (PL28) 75.00
    Description: In this course, we will look at occupiers' liability under the following topic headings, specifically: 1. Occupiers' Liability - The Basis for Legal Action 2. Tort of Negligence: A Common Basis of Legal Action against Occupiers 3. Occupiers' Liability Acts * The Rationale * Definitions * Higher Standard of Duty of Care Owed to Children * Factors used by the Court in Determining Liability of * Occupiers * Suggested Risk Management Techniques 4. Slip and Fall Claims * Was There an Unusual Danger? * Ought the Defendant to Have Known of the Danger? * Was Reasonable Care Taken by the Occupier? * Did the Invitee Use Reasonable Care? 5. Host Liquor Liability * The Basis of Most Alcohol-Related Suits * The Expansion of Alcohol-Related Liability * Risk Management for Alcohol-Related Liabilities AIC# 9226
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 9226; MB6390
    Accrediting Provinces:
    One For The Road - Two For The Courts (CL29) 75.00
    Description:

    *Revised - September 2006

    Looking at the issues surrounding alcohol or liquor liability, including rulings from court cases as recent as June, 2001.

    AIC# 216
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 216; MB6303
    Accrediting Provinces:
    Ontario Automobile Policy (O.A.P. No. 1) Part 1 (AC09) 75.00
    Description: This course will be a valuable study aid for those completing the Automobile requirements for RIBO licensing. This is the first in a series of continuing education courses dealing with the Ontario Automobile Policy (O.A.P. No. 1). In this first course we will focus on the following topic areas: * History of Ontario Automobile Insurance * OAP 1 - Section 1 Introduction * OAP 1 - Section 2 What Automobiles Are Covered?
    Access Duration: 12 Month(s)
    Credit Hours: 1
    Credit Type: Technical -
    Credit #:
    Accrediting Provinces:
    Ontario Automobile Policy (O.A.P. No. 1) Part 2 (AC10) 75.00
    Description: This is the second in a series of continuing education courses dealing with the Ontario Automobile Policy (O.A.P. No. 1) In this second course we will focus on the following topic areas: * Section 3 - Liability Coverage * Section 4 - Accident Benefits Coverage This course will be a valuable study aid for those completing the Automobile requirements for RIBO licensing.
    Access Duration: 12 Month(s)
    Credit Hours: 1
    Credit Type: Technical -
    Credit #:
    Accrediting Provinces:
    Ontario Automobile Policy (O.A.P. No. 1) Part 3 (AC11) 75.00
    Description: This is the third in a series of continuing education courses dealing with the Ontario Automobile Policy (O.A.P. No. 1) In this third course we will focus on the following topic areas: * Section 5 - Uninsured Automobile Coverage * Section 6 - Direct Compensation - Property Damage This course will be a vaulable study aid for those completing the Automobile requirements for RIBO licensing.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Technical -
    Credit #:
    Accrediting Provinces:
    Ontario Automobile Policy (O.A.P. No. 1) Part 4 (AC12) 75.00
    Description: This is the fourth in a series of continuing education courses dealing with the Ontario Automobile Policy (O.A.P. No. 1) In this fourth course we will focus on the following topic areas: * Section 7 - Loss or Damage Coverages * Common Endorsements This course will be a valuable study aid for those completing the Automobile requirements for RIBO licensing.
    Access Duration: 12 Month(s)
    Credit Hours: 1
    Credit Type: Technical -
    Credit #:
    Accrediting Provinces:
    Overcoming Objections to Price (PM57) 75.00
    Description:

    This course is intended to help recognize objections and learn how to handle them in a manner that leads to the successful completion of the sale.

    One very important aspect about objections is that they are not personal. The customer is objecting to something about the product that is being sold; they are not objecting to the person doing the selling.

    While many people think of objections as obstacles to the sale, they are really opportunities, specifically:

    • Opportunities to learn about the things that are bothering the customer.

    • Opportunities to find out what the customer really thinks.

    • Opportunities to find out what the real problem is.

    Objections can come up at any time in the sales process.

    Objections are really a sign that the customer has some interest, but they do not yet see the value of your product or service to them.

    This is particularly true of any objection to price.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18224;MB12356
    Accrediting Provinces:
    Part 1 - Commercial Property Insurance : All Risks Policies - What's Covered and What's Not (CL50) 75.00
    Description:

    To analyze the 'All Risks' Insuring Agreement contained in commercial property insurance policies. The focus of this course is on Property Exclusions. A separate course is provided on-line for the 'Perils Exclusions' contained in these policies.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18190;MB12306
    Accrediting Provinces:
    Part 1 - Comprehensive Dishonesty, Disappearance and Destruction Rider (CL52) 75.00
    Description:

    This is the first in a series of two continuing education courses dealing with SGI CANADA's Comprehensive Dishonesty, Disappearance and Destruction Rider.

    In this course we will focus on the following topic areas:

    • Introduction & Definitions
    • Insuring Agreement I - Employee Dishonesty
    • Common Clauses
    • Loss under Previous Bonds


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18192;MB12308
    Accrediting Provinces:
    Part 1 - Homeowners Property Coverage (Standard Wording) (PL39) 75.00
    Description: There are certain characteristics common to most Homeowners Forms. We look at those in this course which is based on IBC wordings. We pay special attention to key definitions in Section 1 - Property Coverages, as well as analyze the coverages available under Section 1.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18209;MB12325
    Accrediting Provinces:
    Part 1 - Mold Insurance (PL44) 75.00
    Description: Topics to be discussed include: 1. Mold - Old, But Here to Stay 2. The Growing Issue - Mold in the Spotlight 3. The Rise of Mold-Related Cases and Claims in Canada 4. Detection and Restorative Action Risk Management Techniques
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18214;MB12331
    Accrediting Provinces:
    Part 1 - New CGL Policy - A Bodily Injury and Property Damage Liability (CL56) 100.00
    Description: This is the first of four courses in this series.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18196;MB12312
    Accrediting Provinces:
    Part 2 - Commercial Property Insurance: All Risks Policies - What's Covered and What's Not (CL51) 75.00
    Description:

    To analyze the 'All Risks' Insuring Agreement contained in commercial property insurance policies. The focus of this course is on Perils Exclusions. A separate course is provided on-line for the 'Property Exclusions' contained in these policies.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18191;MB12307
    Accrediting Provinces:
    Part 2 - Comprehensive Dishonesty, Disappearance and Destruction Rider (CL53) 75.00
    Description:

    This is the second in a series of two continuing education courses dealing with SGI CANADA's Comprehensive Dishonesty, Disappearance and Destruction Rider.

    In this course we will focus on the following topic areas:

    • Insuring Agreement II. Loss Inside the Premises Coverage
    • Insuring Agreement III. Loss Outside the Premises Coverage
    • Insuring Agreement IV. Counterfeit Money Order and Paper Currency Coverage
    • Insuring Agreement V. Depositors Forgery Coverage


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18193;MB12309
    Accrediting Provinces:
    Part 2 - Homeowners Property Coverage (Standard Wording) (PL40) 75.00
    Description: This is a continuation of Homeowners Property Coverages based on Standard Industry Wordings. Part Two continues to look at characteristics shared by Homeowners Forms, with special attention given to Coverage C - Personal Property; Special Limits of Insurance; Extensions of Coverage; and Basis of Claim Payment.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18210;MB12326
    Accrediting Provinces:
    Part 2 - Mold Insurance (PL45) 75.00
    Description: In this course, we will look the impact of mold on insurers and litigators, first party property claims, third party liability claims and case studies. Topics to be discussed include: 1. Mold - A Problem for Insurers and Litigators 2. Policy Issues 3. Litigation Cases in North America 4. The Future of Mold Claims and Cases
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18215;MB12332
    Accrediting Provinces:
    Part 2 - New CGL Policy - More Coverage - Exclusions & Who's Covered (CL57) 100.00
    Description: This is the second in the series of four courses dealing with the new CGL policy. In this course, we will discuss the following: • Coverage A – Bodily Injury and Property Damage Exclusions (g) – (v) • Section II – Who Is An Insured. [Reference Document: IFC 33500/05) and Liability Divider 33400]
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18197;MB12313
    Accrediting Provinces:
    Part 3 - New CGL Policy - Coverage B, C and D (CL58) 100.00
    Description: This is the third in the series of four courses dealing with the new CGL policy. In this course, we will discuss the following: • Coverage B. Personal and Advertising Injury Liability • Coverage C. Medical Payments • Coverage D. Tenants' Legal Liability • Common Exclusions • Supplementary Payments. [Reference Document: IFC 33500/05) and Liability Divider 33400]
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18198;MB12314
    Accrediting Provinces:
    Part 3 - SGI Canada Home Pak Policy - Special Limits and Optional Coverages (SA01) 75.00
    Description: In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically: 1) Property with Specific Amounts of Protection a)when loss caused by Any Peril; b)when loss caused by Theft and Comprehensive Perils. 2) Increased Limits Coverage Option 3) Increased Limits of Protection for Added Features 4) Optional Coverages a)Voluntary Fire Fighting Coverage b)Homeowner’s Guarantee 5) Added Features of Homeowner’s Guarantee a)Mortgage Rate Protector b)Building Code/Bylaw Extra Expense c)Single Amount of Protection
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18238;MB12369
    Accrediting Provinces:
    Part 4 - New CGL Policy - Limits, Deductibles and Conditions (CL59) 100.00
    Description: This is the last in the series of four courses dealing with the new CGL policy. In this final course, we will discuss the following: • Section III - Limits of Insurance • Section IV – Deductible • Section V - Commercial General Liability Conditions. [Reference Document: IFC 33500/05) and Liability Divider 33400]
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18199;MB12315
    Accrediting Provinces:
    Pet Insurance, Insurance for Man’s Best Friends (PL29) 75.00
    Description: People love their pets. Each year, we spend a lot of time and energy on our furry friends. We also spend a lot of money. Between pet food, toys, cat litter, vet bills, etc., the costs add up quickly. But when our dog or our cat falls ill or is injured in an accident, many of us don't have the money needed to deal with the situation. However, the increasing availability of pet insurance in Canada is helping pet owners deal with these incurred costs. In this course, we will look pet insurance under the following topic headings, specifically: AIC# 8069
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 8069; MB6391
    Accrediting Provinces:
    Policy Changes Wawanesa Farm Insurance (YFI02) 100.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 1
    Credit Type: General/Technical - ADJ
    Credit #: AIC# 14960; MB 9321
    Accrediting Provinces:
    Privacy for Adjusters - Part 1 (AJ03) 100.00
    Description:

    The three privacy courses are divided into multiple sections that are designed to take you through a step-by-step analysis of PIPEDA legislation, from origins through to practical application in the claims environment. An example or a question will follow each section to illustrate practical scenarios that most claim personnel will experience in the course of their duties.

    AIC# 7492
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Adjusters - Professional
    Credit #: AIC# 7492; MB5751
    Accrediting Provinces:
    Privacy for Adjusters - Part 2 (AJ04) 100.00
    Description:

    Understanding the Act is less complicated than actually applying it to business situations. There are numerous applications that are based on judgment and good sense as opposed to a specific formula. Interpretive situations cannot be standardized. In addition to PIPEDA itself there are factors to consider as a result of interaction other Canadian privacy laws such as the various provincial acts and the Freedom of Information Act. The most practical approach to understanding PIPEDA and its relationship to other applicable legislation is to break it down into segments. This segment is limited to the Ten Principles, which are spelled out in PIPEDA but also the cornerstone of all Canadian privacy laws.

    The following is an explanation of each of the principles including their application to claims.

    AIC# 7493
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Adjusters - Professional
    Credit #: AIC# 7493; MB5752
    Accrediting Provinces:
    Privacy for Adjusters - Part 3 (AJ05) 100.00
    Description:

    This is the third in a series of privacy courses designed for the claims industry. The first two courses explained the foundation of the legislation and its application to claims. Privacy III - Fraud and Subrogation takes a look at the more extraordinary applications, which are more likely to be subjected to controversial interpretation.

    AIC# 7494
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Adjusters - Professional
    Credit #: AIC# 7494; MB5753
    Accrediting Provinces:
    Prospecting Face to Face (PM58) 75.00
    Description:

    Successful salespeople are always looking for new customers for their products or services. The sales experts (the people who write the books) tell us we should be doing a lot of prospecting for new clients - that we should be consumed by it. Why? Simply, because IT'S WHERE SELLING STARTS.

    Even when their 'leads' are generated for them by other brokerage staff, the best insurance salespeople are always prospecting.

    Definition

    Prospecting includes all means available to salespeople to identify potential clients for the brokerage. It's an essential step in producing new business. Who are your prospects? What should your 'prospecting' goal be?


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18225
    Accrediting Provinces:
    Regulations to the Motor Vehicle Act (BC) - Part 1 (AC05) 75.00
    Description: Before becoming Autoplan brokers, most of us completed ICBC's Autoplan Essentials course. While we learned a great deal about basic and optional Autoplan coverages, the main focus of that course was to provide us with the knowledge needed to 'process' automobile insurance documents. As they became proficient in the 'processing' side of the business, many Autoplan brokers are reported to have told their employers they need additional training in the following areas: 1. Selling Skills � how to determine each client's automobile insurance needs and to explain their solutions in understandable terms. Note: This course was added to the ILS eLearning Centre in March, 2001. 2. The Insurance (Motor Vehicle) Act �to become more knowledgeable about the key provisions of the legislation affecting their clients. The objective of this course is to provide brokers with that knowledge. In fact, this is the first of other related courses that are available to brokers at the ILS eLearning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Regulations to the Motor Vehicle Act (BC) - Part 2 (AC06) 75.00
    Description: Before becoming Autoplan brokers, most of us completed ICBC's Autoplan Essentials course. While we learned a great deal about basic and optional Autoplan coverages, the main focus of that course was to provide us with the knowledge needed to 'process' automobile insurance documents. As they became proficient in the 'processing' side of the business, many Autoplan brokers are reported to have told their employers they need additional training in the following areas: 1. Selling Skills ... how to determine each client's automobile insurance needs and to explain their solutions in understandable terms. Note: This course was added to the ILS eLearning Centre in March, 2001. 2. The Insurance (Motor Vehicle) Act �to become more knowledgeable about the key provisions of the legislation affecting their clients. The objective of this course and other courses in this series is to provide brokers with that knowledge. In fact, this is the second of other related courses that are available to brokers at the ILS eLearning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Regulations to the Motor Vehicle Act (BC) - Part 3 (AC07) 75.00
    Description: Before becoming Autoplan brokers, most of us completed ICBC's Autoplan Essentials course. While we learned a great deal about basic and optional Autoplan coverages, the main focus of that course was to provide us with the knowledge needed to 'process' automobile insurance documents. As they became proficient in the 'processing' side of the business, many Autoplan brokers are reported to have told their employers they need additional training in the following areas: 1. Selling Skills ... how to determine each client's automobile insurance needs and to explain their solutions in understandable terms. Note: This course was added to the ILS eLearning Centre in March, 2001. 2. The Insurance (Motor Vehicle) Act �to become more knowledgeable about the key provisions of the legislation affecting their clients. The objective of this course and other courses in this series is to provide brokers with that knowledge. In fact, this is the second of other related courses that are available to brokers.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Regulations to the Motor Vehicle Act (BC) - Part 4 (AC08) 75.00
    Description: Before becoming Autoplan brokers, most of us completed ICBC's Autoplan Essentials course. While we learned a great deal about basic and optional Autoplan coverages, the main focus of that course was to provide us with the knowledge needed to 'process' automobile insurance documents. As they became proficient in the 'processing' side of the business, many Autoplan brokers are reported to have told their employers they need additional training in the following areas: 1. Selling Skills � how to determine each client's automobile insurance needs and to explain their solutions in terms they understand. Note: This course was added to the ILS eLearning Centre in March, 2001. 2. The Insurance (Motor Vehicle) Act �to become more knowledgeable about the key provisions of the legislation affecting their clients. The objective of this course is to provide brokers with that knowledge. In fact, this is the fourth of other related courses that are available to brokers.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Technical - Adjuster
    Credit #: BC Only
    Accrediting Provinces:
    Risk Management Techniques & Identity Theft (PL41) 75.00
    Description: In this course, we will look the impact of identity theft on Canadians, methods in which identity thieves obtain information, case studies and risk management techniques. Topics to be discussed include: 1. What is Identity Theft? 2. Watch Your Back - Popular Tricks of Identity Thieves 3. True Crime - Identity Theft Cases in North America 4. Risk Management Techniques 5. Reacting to Identity Theft
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18211;MB12327
    Accrediting Provinces:
    SGI Canada Farm Building & Contents Coverages (SGIBUILD1) 75.00
    Description:
    Access Duration: 11 Month(s)
    Credit Hours: 2
    Credit Type: General / Technical - Adjuster
    Credit #: AIC #10466; MB6546
    Accrediting Provinces:
    SGI CANADA FARM BUILDING & CONTENTS INSURANCE (SA55) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to the Farm Buildings and Building Contents coverage provided by the Agro Pak policy, specifically: Farm Buildings 1. Description of Property Insured A. Blanket Cover – Extensions of Blanket Cover B. Scheduled Cover – Extensions of Scheduled Cover 2. Extension of Blanket and Scheduled Cover Building Contents 1. Description of Property Insured A. Blanket Cover – Extensions of Blanket Cover B. Scheduled Cover – Extensions of Scheduled Cover 2. Extensions of Blanket and Scheduled Cover
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10465; MB6543
    Accrediting Provinces:
    SGI Canada Farm Fertilizer, Chemicals & Fodder Coverages (SGIFERT1) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General / Technical - Adjuster
    Credit #: AIC #10462; MB6547
    Accrediting Provinces:
    SGI CANADA FARM FERTILIZER, CHEMICALS and FODDER INSURANCE (SA53) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to “Farm Fertilizer and Chemicals and Fodder”, specifically: 1. Description of Property Insured 2. Perils Insured 3. Exclusions 4. Special Limits of Liability. This course is also available on video on this Learning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10461; MB6541
    Accrediting Provinces:
    SGI Canada Farm Machinery Coverage (SA52) 75.00
    Description: Course Summary: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to Machinery Insurance, specifically: 1. Description of Property Insured 2. Exclusions 3. Optional Extension of Cover – Blanket and/or Scheduled Cover 4. Perils Insured 5. Special Limits of Liability. This course is also available on video on this Learning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10467; MB6540
    Accrediting Provinces:
    SGI Canada Farm Machinery Coverage (SGIMACH1) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General / Technical - Adjuster
    Credit #: AIC #10468; MB7053
    Accrediting Provinces:
    SGI Canada Farm Produce Advantage Rider (SGIProd1) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10478; MB7063
    Accrediting Provinces:
    SGI Canada Farm Produce Advantage Rider (SA57) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to the Farm Produce Advantage rider, specifically: 1. Description of Property Insured 2. Perils Insured - Extensions of Cover - Exclusions 3. Special Limits of Liability.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10477; MB6545
    Accrediting Provinces:
    SGI Canada Farm Property - 1 of 2 (SGIPROP1) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General / Technical - Adjuster
    Credit #: AIC #10458; MB6538
    Accrediting Provinces:
    SGI Canada Farm Property - 2 of 2 (SGIPROP2) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General / Technical - Adjuster
    Credit #: AIC #10460; MB6556
    Accrediting Provinces:
    SGI Canada Farm Property Advantage Rider (SGIPRAD01) 75.00
    Description: Course Summary: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to the Farm Property Advantage rider, specifically: 1. Description of Property Insured � Extensions of Cover - Definitions 2. Perils Insured - Exclusions 3. Special Limits of Liability.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10480; MB7064
    Accrediting Provinces:
    SGI Canada Farm Property Advantage Rider (SA56) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to the Farm Property Advantage rider, specifically: 1. Description of Property Insured – Extensions of Cover - Definitions 2. Perils Insured - Exclusions 3. Special Limits of Liability.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10479; MB6544
    Accrediting Provinces:
    SGI CANADA FARM PROPERTY: A. GENERAL SECTION (PART 1of 2) (SA50) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to “Farm Property A. General Section”, specifically: 1. Agro Pak Introduction 2. Insuring Agreement / Definitions as used in Farm Property A. General Section 3. Extensions of Cover 4. General Exclusions. This course is also available on video on this Learning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10457; MB6533
    Accrediting Provinces:
    SGI Canada Farm Property: A. General Section (part 2 Of 2) (SA51) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to “Farm Property A. General Section”, specifically: 1. General Conditions 2. Other Policy Clauses • Liberalization Clause • Permission Clause • Policy Franchise Clause • Deferred Loss Settlement Clause • Salvage Material Value Clause • No Heat Warranty Clause • No Solid Fuel Heat Warranty Clause 3. Optional Coverage: Voluntary Fire Fighting Coverage This course is also available on video on this Learning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10459; MB6539
    Accrediting Provinces:
    SGI CANADA FARMER’S LIABILITY - PART 1 (SA18) 75.00
    Description: In this course, we will focus on the following topic areas applicable to the Comprehensive Farmer’s Liability coverages provided by the SGI CANADA Agro Pak policy, specifically: • Underwriting Rules • General Conditions • Amount of Protection • Property Damage Deductible • Exclusions Applicable to All Insuring Agreements.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General - Adjuster/Technical
    Credit #: AIC# 10469; MB6534
    Accrediting Provinces:
    SGI CANADA FARMER’S LIABILITY - PART 2 (SA19) 75.00
    Description: In this course, we will focus on the Definitions applicable to the Comprehensive Farmer’s Liability coverages provided by the SGI CANADA Agro Pak policy.
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10471; MB6535
    Accrediting Provinces:
    SGI Canada Farmer's Liability - Additional Coverages (SA21) 75.00
    Description: In this course, we will focus on the following Insuring Agreements applicable to the Comprehensive Farmer’s Liability coverages provided by the SGI CANADA Agro Pak policy. 1. Insuring Agreement 2 – Tenant’s Legal Liability 2. Insuring Agreement 3 – Temporary Residence Fire Legal Liability 3. Insuring Agreement 4 – Medical Payments 4. Insuring Agreement 5 – Voluntary Property Damage 5. Insuring Agreement 6 – Defense – Settlement – Supplementary Payments Additional Coverage: Non-Owned Automobile Liability Optional Coverage: Voluntary Compensation – Cover code “O”
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10475; MB6537
    Accrediting Provinces:
    SGI Canada Farmer's Liability - Additional Coverages (SGILIAB4) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10476; MB6554
    Accrediting Provinces:
    SGI Canada Farmer's Liability - Part 1 (SGILIAB1) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10470; MB7054
    Accrediting Provinces:
    SGI Canada Farmers Liability - BI & PD Coverages (SGILIAB3) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 4
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10474; MB6338
    Accrediting Provinces:
    SGI Canada Farmers Liability - Part 2 (SGILIAB2) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 3
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10472; MB7056
    Accrediting Provinces:
    SGI Canada Farmers Liability BI and PD Coverages (SA20) 75.00
    Description: In this course, we will focus on the following topics applicable to the Comprehensive Farmer’s Liability coverages provided by the SGI CANADA Agro Pak policy, specifically: Insuring Agreement 1 – Bodily Injury and Property damage Liability. 1. Insuring Agreement - Exclusions - Extension of Cover 2. Optional Extensions -All Terrain Vehicle Liability -Jet-propulsion Personal Watercraft Liability
    Access Duration: 12 Month(s)
    Credit Hours: 4
    Credit Type: General - Adjuster/Technical
    Credit #: AIC #10473; MB6536
    Accrediting Provinces:
    SGI Canada Garage and Auto Dealers Insurance (CL26) 75.00
    Description:

    This is the first in a series of three continuing education courses dealing with SGI CANADA's Garage and Auto Dealers Insurance Rider 'G'1.

    In the first course of this series, we will focus on the following topic areas, specifically:

    1. Underwriting Considerations

    2. General Provisions, Definitions and Exclusions

    There are three coverages or Insuring Agreements in the Garage and Auto Dealers Insurance Rider. As the General Provisions, Definitions and Exclusions apply to them all, it makes sense that we would deal with them first.

    3. Division I - Automobile Third Party Liability.

    This course deals with Division I coverages only, specifically:

    • Insuring Agreement
    • Exclusions
    • Additional Agreements of Insurer
    • Agreements of Insured
    • Limitation Clause
    • Medical Payments

    AIC# 3422
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 3422; MB6300
    Accrediting Provinces:
    SGI Canada Garage and Auto Dealers Insurance Part 2 (CL27) 75.00
    Description:

    This is the second in a series of three continuing education courses dealing with SGI CANADA's Garage and Auto Dealers Insurance Rider 'G'1.

    In the first course of this series, we discussed the following topic areas, specifically:

    • Underwriting Considerations
    • General Provisions, Definitions and Exclusions
    • Division I - Automobile Third Party Liability.

    This course deals with Division II - Legal Liability for Damage to Customers' Automobiles, specifically:

    • Insuring Agreement
      Subdivision A - Collision or Upset
      Subdivision B - Comprehensive
      Subdivision C - Fire, Explosion or Theft of an Entire Automobile
    • Additional Agreements of Insurer
    • Co-Insurance Clause
    • All Terrain Vehicles Limitation and Deductible Clause

    AIC# 3423
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 3423; MB6301
    Accrediting Provinces:
    SGI Canada Grain & Irrigation Equipment Insurance (SGIIRG1) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General / Technical - Adjuster
    Credit #: AIC #10464; MB7052
    Accrediting Provinces:
    SGI CANADA GRAIN and IRRIGATION EQUIPMENT INSURANCE (SA54) 75.00
    Description: This is just one in a series of courses dealing with the SGI CANADA Agro Pak Policy. In this course, we will focus on the following topic areas applicable to “Grain and Irrigation Equipment” insurance, specifically: 1. Description of Property Insured 2. Perils Insured 3. Exclusions 4. Special Limits of Liability. This course is also available on video on this Learning Centre.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #10463; MB6542
    Accrediting Provinces:
    SGI CANADA HOME PAK POLICY: PART 5 - PERSONAL LIABILITY (1) (SA06) 75.00
    Description: In this course, we will focus on the following topic areas applicable to Part 2 - Personal Liability of the SGI CANADA Home/Mobile Home Pak, specifically: 1.Introduction to Personal Liability Insurance 2.Definitions Applicable to Part 2 – Personal Liability 3.Personal Liability Coverages a. Basic Insuring Agreement b. Amount of Protection c. Bodily Injury and Property Damage Coverages (8) d. Tenants and Renters 4.Added Features of Your Part 2 - Personal Liability Coverage a. Voluntary Medical Payments b. Voluntary Property Damage Payments 5.General Conditions for Part 2 (A discussion of the 5 General Conditions)
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #12434; MB6531
    Accrediting Provinces:
    SGI CANADA HOME PAK POLICY: PART 6 - PERSONAL LIABILITY (2) (SA07) 75.00
    Description: In this course, we will focus on the following topic areas applicable to Part 2 - Personal Liability of the SGI CANADA Home/Mobile Home Pak, specifically: 1. Optional Extensions (i)a. All Terrain Vehicle Liability Coverage b. Passenger Hazard Option c. Under Age Operator Option d. Claims We Will Not Cover (ii)a.Jet Propulsion Personal Watercraft Liability Coverage b. Passenger Hazard Option c. Claims We Will Not Cover 2. Claims We Will Not Cover (Applicable to all Coverages in Part 2 (Discussion of Exclusions a-t) 3. If You Have a Claim – How We Settle A Claim
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #12436; MB6532
    Accrediting Provinces:
    SGI CANADA HOME PAK POLICY: PART 1 – PROPERTY INSURED & CLAIMS PROCESS (SA02) 75.00
    Description: SGI CANADA Home Pak Policy: Part 1 - Property Insured & Claims Process (Text and Video Versions)

    This is just one in a series of courses dealing with the SGI CANADA Home/Mobile Home Pak Policy.

    In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically:

  • Home/Mobile Home Pak Policy Coverage Options
  • Key Coverage Definitions
  • Part 1 – Your Dwelling, Outbuildings and Belongings – What’s Insured
  • Settling a Claim – The Claim Process

    i) Deductible, Special Deductible, Franchise Clause
    ii) Dent Exclusion Clause for Mobile Homes
    iii) Replacement Cost and Actual Cash Value Settlement Options
    iv) Dwelling and Outbuildings
    v) Belongings
    vi) Pairs and Sets
    vii) Obsolescence – Dwelling, Outbuildings, and Belongings
    viii) Specific Causes of Loss Subject to Actual Cash Value

    a) Roof and Roof Coverings
    b) Sewer Backup

  • Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #12426; MB6527
    Accrediting Provinces:
    SGI Canada Home Pak Policy: Part 1 - Property Insured & Claims Process (Video) (SGIHMPAK1) 75.00
    Description: 1. SGI CANADA Home Pak Policy: Part 1 - Property Insured & Claims Process


    This is just one in a series of courses dealing with the SGI CANADA Home/Mobile Home Pak Policy.

    In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically:

  • Home/Mobile Home Pak Policy Coverage Options
  • Key Coverage Definitions
  • Part 1 – Your Dwelling, Outbuildings and Belongings – What’s Insured
  • Settling a Claim – The Claim Process

    i) Deductible, Special Deductible, Franchise Clause
    ii) Dent Exclusion Clause for Mobile Homes
    iii) Replacement Cost and Actual Cash Value Settlement Options
    iv) Dwelling and Outbuildings
    v) Belongings
    vi) Pairs and Sets
    vii) Obsolescence – Dwelling, Outbuildings, and Belongings
    viii) Specific Causes of Loss Subject to Actual Cash Value

    a) Roof and Roof Coverings
    b) Sewer Backup


  • Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC # 12427; MB6548
    Accrediting Provinces:
    SGI CANADA HOME PAK POLICY: PART 2 - ADDED FEATURES (SA03) 75.00
    Description: In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically: 1. Added Features of Home/Mobile Home Pak Policy (1) Arson Conviction Reward (2) Automatic Acquisitions (3) Automatic Residence Coverage (4) Belongings of Guests and Employees (5) Collapse (6) Credit, Debit, or Electronic Funds Transfer Cards, Cheques, and Counterfeit Money Coverage (7) Debris Removal (8) Emergency Entry Property Damage (9) Emergency Mobile Home Removal (10) Fraud Conviction Reward (11) Identity Theft Coverage (12) Increased Living Expenses and Lost Rental Income (13) Inflation Protection (14) Lock Replacement Coverage (15) Mass Evacuation (16) Outdoor Trees, Shrubs, and Plants (17) Property Protection Coverage (18) Tear Out (19) Temperature Change
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #12428; MB6528
    Accrediting Provinces:
    SGI Canada Home Pak Policy: Part 2 - Added Features (Video) (SGIHMPAK2) 75.00
    Description: SGI CANADA Home Pak Policy: Part 2 - SGI CANADA Home Pak Policy: Added Features

    This is just one in a series of courses dealing with the SGI CANADA Home/Mobile Home Pak Policy.

    In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically:

  • Added Features of Home/Mobile Home Pak Policy
  • Arson Conviction Reward
  • Automatic Acquisitions
  • Automatic Residence Coverage
  • Belongings of Guests and Employees
  • Collapse
  • Credit, Debit, or Electronic Funds Transfer Cards, Cheques, and Counterfeit Money Coverage
  • Debris Removal
  • Emergency Entry Property Damage
  • Emergency Mobile Home Removal
  • Fraud Conviction Reward
  • Identity Theft Coverage
  • Increased Living Expenses and Lost Rental Income
  • Inflation Protection
  • Lock Replacement Coverage
  • Mass Evacuation
  • Outdoor Trees, Shrubs, and Plants
  • Property Protection Coverage
  • Tear Out
  • Temperature Change

  • Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC # 12429; MB6549
    Accrediting Provinces:
    SGI Canada Home Pak Policy: Part 3 - Special Limits & Optional Coverages (Video) (SGIHMPAK3) 75.00
    Description: 3. SGI CANADA Home Pak Policy: Part 3 - Special Limits & Optional Coverages

    This is just one in a series of courses dealing with the SGI CANADA Home/Mobile Home Pak Policy.

    In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically:

  • Property with Specific Amounts of Protection a) when loss caused by Any Peril;
    b) when loss caused by Theft and Comprehensive Perils.
  • Increased Limits Coverage Option
  • Increased Limits of Protection for Added Features
  • Optional Coverages
    a) Voluntary Fire Fighting Coverage
    b) Homeowner's Guarantee
  • Added Features of Homeowner’s Guarantee
    a) Mortgage Rate Protector
    b) Building Code/Bylaw Extra Expense
    c) Single Amount of Protection

  • Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC # 12431; MB6550
    Accrediting Provinces:
    SGI Canada Home Pak Policy: Part 4 - Coverages, Exclusions & Conditions (Video) (SGIHMPAK4) 75.00
    Description: SGI CANADA Home Pak Policy: Part 4 - Coverages, Exclusions & Conditions

    This is just one in a series of courses dealing with the SGI CANADA Home/Mobile Home Pak Policy.

    In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically:

  • Perils Insured – Coverage Options - Cover Codes A, B and C
  • Exclusions Cover Code C - Comprehensive Policy (Discussion of Exclusions a-t)
  • Property and Causes of Loss we do not Cover (Discussion of Exclusions a-x)
  • General Conditions for Part 1 (A discussion of the 11 General Conditions)

  • Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC # 12433; MB6551
    Accrediting Provinces:
    SGI CANADA HOME PAK POLICY: PART 4 COVERAGES, EXCLUSIONS AND CONDITIONS (SA05) 75.00
    Description: In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically: a)Perils Insured – Coverage Options - Cover Codes A, B and C b)Exclusions Cover Code C - Comprehensive Policy (Discussion of Exclusions a-t) c)Property and Causes of Loss we do not Cover (Discussion of Exclusions a-x) d)General Conditions for Part 1 (A discussion of the 11 General Conditions)
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC #12432; MB6530
    Accrediting Provinces:
    SGI Canada Home Pak Policy: Part 5 - Personal Liability (1) (Video) (SGIHMPAK5) 75.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC # 12435; MB6552
    Accrediting Provinces:
    SGI Canada Home Pak Policy: Part 6 - Personal Liability (2) (Video) (SGIHMPAK6) 75.00
    Description: SGI CANADA Home Pak Policy: Part 6 – Personal Liability (2)

    This is just one in a series of courses dealing with the SGI CANADA Home/Mobile Home Pak Policy.

    In this course, we will focus on the following topic areas applicable to the SGI CANADA Home/Mobile Home Pak, specifically:

  • Optional Extensions
  • a. All Terrain Vehicle Liability Coverage
    b. Passenger Hazard Option
    c. Under Age Operator Option
    d. Claims We Will Not Cover
  • a. Jet Propulsion Personal Watercraft Liability Coverage
    b. Passenger Hazard Option
    c. Claims We Will Not Cover
  • Claims We Will Not Cover (Applicable to all Coverages in Part 2 (Discussion of Exclusions a-t)
  • If You Have a Claim – How We Settle A Claim

  • Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC # 12437; MB6553
    Accrediting Provinces:
    SGI Canada: The New CGL Policy - Coverage A (Exclusions) and Section II - Who Is An Insured Part 2 (CL43) 100.00
    Description: In this course, we will discuss the following: • Coverage A – Bodily Injury and Property Damage Exclusions (g) – (v) • Section II – Who Is An Insured.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Technical - Adjuster
    Credit #: AIC #10560; MB6316
    Accrediting Provinces:
    SGI Canada: The New CGL Policy - Limits, Deductibles and Conditions Part 4 (CL45) 100.00
    Description: In this final course, we will discuss the following: • Section III - Limits of Liability • Section IV – Deductible • Section V - Commercial General Liability Conditions.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Technical - Adjuster
    Credit #: AIC #10562; MB6318
    Accrediting Provinces:
    SGI CANADA: The New CGL Policy Analyzing Coverages B, C and D Part 3 (CL44) 100.00
    Description: In this course, we will discuss the following: • Coverage B - Personal and Advertising Injury Liability • Coverage C - Medical Payments • Coverage D - Tenants' Legal Liability • Common Exclusions • Supplementary Payments.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Technical - Adjuster
    Credit #: AIC #10561; MB6317
    Accrediting Provinces:
    SGI Canada: The New CGL Policy Coverage A Insuring Agreement and Exclusions Part 1 (CL42) 100.00
    Description: This course focuses on the coverages provided in Section 1 - Coverages of the SGI CANADA New Commercial General Liability (Occurrence Basis) policy, also known as the "CGL"; specifically: Coverage A: Bodily Injury and Property Damage Liability • Insuring Agreement • Exclusions (a) – (f).
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Technical - Adjuster
    Credit #: AIC #10559; MB6315
    Accrediting Provinces:
    Some Coverage Limitations in a Commercial Policy (CL33) 75.00
    Description:

    This is the fifth in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

    Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

    This course focuses on Section 1 - Special Form Covered Causes of Losses and Exclusions provided for the above businesses.

    AIC# 206
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 206; MB#6580
    Accrediting Provinces:
    Taking Control - Creating a Time management System that Works for You (PM54) 75.00
    Description:

    In this course, we will look at the basic skills of organization and prioritizing, time management myths and the skills needed to be as productive as possible, under the following headings:

    1. Organization and basic scheduling
    2. Time management misconceptions
    3. First priority: prioritizing
    4. Time killer: procrastination
    5. Goals, blocks, clusters and distractions


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18221;MB12336
    Accrediting Provinces:
    Taking Control - Creating A Time Management System That Works For You Part 2 (PM55) 75.00
    Description:

    In this course, we will look at basic skills of delegating, anticipating unexpected events and the technological tools to help with efficiency, under the following headings:

    1. Delegating
    2. Saying �No'
    3. Anticipation
    4. Time Crimes
    5. Tools Of The Time Management Trade


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18222;MB12338
    Accrediting Provinces:
    The Sales Process - A Course for Commercial Lines Brokers Part 1 (PM50) 75.00
    Description:

    Successful selling doesn't happen by accident. It is a learned skill. Having said that, there are many brokers who have never taken a sales course and who simply do not understand the 'Sales Process' . . . ie) the steps we must go through to be successful in sales. This two part course is for those brokers and anyone else who wants to improve their selling skills.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18217;MB13865
    Accrediting Provinces:
    The Sales Process - A Course for Commercial Lines Brokers Part 2 (PM51) 75.00
    Description:

    This is a continuation of our study of the Sales Process. In Part 1, we discussed the first two steps of this process, specifically:

    Step 1. Need Analysis
    Step 2. Need Awareness.

    In this last Part, we will focus our discussion on the remaining steps of the Sales Process, specifically:

    Step 3. Need Solution
    Step 4. Need Satisfaction.

    Upon completion of this course, we should be able to identify the main elements of each step of the Sales Process . . . ie) the things we should be doing as a brokerage to increase our chances for successful selling.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18218;MB13866
    Accrediting Provinces:
    The Sales Process - Selling by Design, Not by Chance Part 2 (PM53) 75.00
    Description:

    This is a continuation of our study of the Sales Process. In Part 1, we discussed the first two steps of this process, specifically:

    Step 1. Need Analysis
    Step 2. Need Awareness.

    In this last Part, we will focus our discussion on the remaining steps of the Sales Process, specifically:

    Step 3. Need Solution
    Step 4. Need Satisfaction.

    Upon completion of this course, we should be able to identify the main elements of each step of the Sales Process . . . ie) the things we should be doing to increase our chances for successful selling. These specifics or 'how to's' form the blueprint for successful selling. Only when they are used consistently and over a long period of time will we truly own them. Having and using this blueprint will make us truly great salespeople.

    This course concludes with a discussion of How to Cross Sell.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18220;MB13874
    Accrediting Provinces:
    The Sales Process Selling by Design, not by Chance Part 1 (PM52) 75.00
    Description:

    Successful selling doesn't happen by accident. It is a learned skill. Having said that, there are many brokers who have never taken a sales course and who simply do not understand the 'Sales Process' . . . ie) the steps we must go through to be successful in sales. This two part course is for those brokers and anyone else who wants to improve their selling skills.


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Personal Skills
    Credit #: AIC18219;MB13873
    Accrediting Provinces:
    Wawanesa BIP Policy - Part 6 - Optional Coverages (CL11) 75.00
    Description:

    This is the sixth in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

    In this course, we will review each of the following six Optional Coverages:

    • Account Receivable Coverage<
    • Earthquake Coverage
    • Electronic and Data Processing Coverage (EDP)
    • Exterior Glass Coverage
    • Outdoor Sign Coverage
    • Valuable Papers and Records Coverage

    AIC# 207
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 207; MB# 6577
    Accrediting Provinces:
    Wawanesa Insurance's Business Insurance Policy (BIP) (CL31) 75.00
    Description:

    This is the first in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

    Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

    This course focuses on Section 1 Property Coverages provided for the above businesses.

    AIC# 202
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 202 MB# 6578
    Accrediting Provinces:
    Wawanesa Insurance's Business Insurance Policy (BIP) Coverage D - Crime (CL22) 75.00
    Description:

    This is the third in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

    Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

    This course focuses on Coverage D - Crime provided for the above businesses.

    AIC# 204
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 204; MB6296
    Accrediting Provinces:
    Wawanesa Insurance's Business Insurance Policy (BIP) Part 3 - Coverage C - Loss of Income (CL28) 75.00
    Description:

    This is the second in a series of courses dealing exclusively with Wawanesa Insurance's Business Insurance Policy (BIP).

    Wawanesa's BIP policy provides property, loss of income, crime, and liability protection for a wide variety of small to medium sized retail and wholesale businesses, offices, apartments, and funeral homes in a single package.

    This course focuses on Coverage C - Loss of Income provided for the above businesses.

    AIC# 203
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: Gen/Adj - Technical
    Credit #: AIC# 203; MB6302
    Accrediting Provinces:
    What Business Owners Can Do About The High Cost of Employee Dishonesty (CL54) 75.00
    Description:

    In this course, we examine the who, what, where, why and how of employee theft and offer suggestions for risk management techniques that can be implemented by business owners to deter employee theft, under the following headings:

    1. Whodunit? Employee Dishonesty in Canada

    2. Risk Management Techniques for Employers


    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18194;MB12310
    Accrediting Provinces:
    What you Need to Know about Marijuna Grow Ops. (PL42) 75.00
    Description: This course discusses the effects of marijuana grow operations on the insurance industry and individuals, specifically property owners who have seen their homes and other revenue properties literally destroyed by the criminals who use them to house these illegal operations. Also included in this course are numerous risk management techniques that can be used by landlords and their neighbours to safeguard both their property and their community.
    Access Duration: 12 Month(s)
    Credit Hours: 2
    Credit Type: General/Adjuster - Technical
    Credit #: AIC18212;MB12329
    Accrediting Provinces:
    Your Personal Insurance Policy Wordings - Changes for 2007 (YPI02) 100.00
    Description:
    Access Duration: 12 Month(s)
    Credit Hours: 1
    Credit Type: General/Technical - ADJ
    Credit #: AIC# 14959; MB 9320
    Accrediting Provinces: